24/7 Support
Providing quality, cost effective products and services is the obligation of every business. Our affordable web hosting is just a small part of the service we provide. The other part is our focus on fast 24/7 support. If you are unable to find the answer to your issue on our FAQ pages, please feel free to open a new ticket within your control panel and contact our support department. When you need help or have a problem we will respond within 60 minutes of your request/ticket submission.
State of the art control panel
With your hosting account you get access to the state of the art control panel which will satisfy all your needs and let you manage all possible features for your account.

Help Pages

Frequently Asked Questions


We all have them, so don't feel alone. The main purpose for this special site is to help you out quickly and efficiently by providing answers to web hosting's most frequently asked questions. In fact, out of our entire site, THIS is one that is most-continually updated to help better equip you with the answers you need ASAP to solve the most complicated of problems you may encounter.

You will notice each question listed by category then by question. To find an answer to your question, simply click on the question to be taken right to the answer.


FTP/Uploading Files
1) What in the world is FTP!?
2) Do I need a special program to use FTP?
3) How do I login with FTP?
4) How many FTP Accounts do I have?
5) In what directory should I upload my files?
6) Is there a certain file limit for my uploads?
7) I made a ftp account with a new user/pass but what is the url to his/her folder?

FTP: HOW DO I CONFIGURE...
1) FrontPage
2) WS_FTP
3) CuteFTP
4) Dreamweaver

Email
1) How do I check my email?
2) How do I configure Outlook/Eudora to access my email?
3) How do I configure Everyone.net and BigMailBox.com?
4) How can I access WebMail?
5) Do you have any SPAM control?

Control Panel
1) How do i login to my control panel?
2) I made a ftp account with a new user/pass but what is the url to his/her folder?
3) How do i access mySQL?
4) How do i password protect specific directories?

Domain Questions
1) How do i get all of my domains working with ECP?
2) How do i register my www.____.com/net/org... domain name?
3) Why doesn't my web site work yet?
4) What are the name servers for my site?
5) How do I register my domain?
6) Shouldn't the domain name I registered be working by now?
7) Can I view my site before my domain updates?
8) Can you host an international domain (TLD)?
9) How do I get files onto my web site?
10) What's the difference between domain pointing and domain parking?

Programming
1) Do you offer SSH access?
2) Do you have Zend Optimizer?
3) Do you have cURL?
4) What forum scripts do you allow?

 

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